ETR Conducts Maintenance Service Training for Changsha Children's Welfare Institute

On November 5, 2024, Hunan Eter Medical Co., Ltd. organized an after-sales maintenance training course for the Changsha Children's Welfare Home.

As a leader in the medical equipment industry, ETR has always been committed to providing customers with high-quality products and services. Its after-sales service covers multiple systems, including monthly follow-ups, quarterly inspections, regular maintenance, documented follow-ups, and remote monitoring, to ensure the efficient and stable operation of customer equipment. To further enhance the service experience for customers, ETR Medical's after-sales service department promises a "10-minute response and resolution within 24 hours," regularly organizes customer training sessions, provides timely customer support, and offers upgrade and optimization solutions based on hospital equipment.

We sent an elite team of experienced after-sales engineers to provide comprehensive and detailed maintenance services for the integrated oxygen concentrator equipment of Changsha Children's Welfare Institute with years of industry experience. The engineers explained the working principle, common troubleshooting methods, daily maintenance skills, etc. of the integrated oxygen concentrator on site, and through practical operation demonstrations, let the welfare institute staff intuitively understand the entire process of equipment maintenance, and provided specific maintenance solutions for some special situations based on the actual situation of the welfare institute.

ETR's after-sales maintenance courses not only focus on practical operations, but also incorporate theoretical knowledge explanations. Engineers explain the maintenance methods of the integrated oxygen concentrator to the welfare home staff through cases, helping the welfare home staff to establish a scientific and systematic equipment maintenance system. This not only improves the equipment maintenance capabilities of the welfare home staff, but also provides strong support for their future work.

Project Presentation - Integrated oxygen plant

Project Presentation - medical nurse call system